Refund & Returns Policy (Prompt Packs)

Because prompt packs and subscriptions are delivered digitally and instantly, we generally do not offer refunds once a purchase is completed.

Non-Refundable Items

Digital downloads (prompt packs in PDF/Notion format)

Subscriptions once access has started

Exceptions (Refunds May Apply)

Accidental duplicate purchase

Technical issues preventing delivery

Legal compliance (EU digital goods directives, consumer rights)

Refund requests must be submitted within 7 days of purchase.

📩 Contact: support@thepromptslab.com